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What to do after a data breach?

So your company got hacked. What now?

So, you have gotten the bad news that your data might have been compromised. Maybe you received an email warning or just spotted some unusual activity in your accounts. Whatever tipped you off, dealing with adata breachisn’t anyone’s idea of a fun time.

But don’t worry - here is a straightforward guide on what to do to secure your information and restore your peace of mind.

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Step 1: Confirm the breach is real

Before doing anything else, make sure this data leak actually happened. Cybercriminals sometimes send fake “breach alerts” to try and scare you into giving up even more personal info.

If you got an email about a breach, don’t click any links or download attachments right away. Instead, stay cautious and go directly to the company’s website, check for announcements on social media, or reach out to customer service. It is a quick step that could save you from more hassle.

Step 2: Figure out what got leaked

Once you have confirmed the data exposure is legit, try to find out exactly what information was compromised. Was it just your electronic correspondence address, or did it include sensitive intel like your Social Security number or banking particulars?

If only login info was exposed, a password update might be all you need. But if financial details are at risk, you will want to keep a closer eye on your accounts or perhaps consider freezing your credit. Knowing what is out there helps you decide on the next steps.

Step 3: Update your passwords (everywhere)

If the leak involved your login information, it is time to change those passwords. Update them on any affected profiles, and take a look at any others that use similar credentials. Consider this a chance to level up your password game:

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Step 4: Have an eye on your finances

Now is also the time to start keeping close tabs on your bank statements and credit card charges. Hackers sometimes make small, “test” purchases to see if anyone notices before going for bigger amounts. Don’t ignore even the smallest discrepancies, as they can be a sign of larger issues.

In case you spot anything weird, be sure to reach out to your bank right away. It can freeze or close your card and help you get a new one if needed. A credit freeze will stop anyone from checking your credit report, which can prevent identity thieves from opening accounts in your name. It is free of charge, and setting it up only takes a few minutes.Alternatively, you can add a fraud alert to your credit report. This tells lenders to verify it is really you applying before approving any new credit requests in your name. You can set this up at no cost with any of the big three bureaus: Equifax,Experian, orTransUnion.

Step 5: Be extra wary of phishing scams

After a breach, phishing scams often ramp up because fraudsters are now aware that there are vulnerabilities. As a result, they might flood you with emails or texts that look authentic, hoping to trick you into sharing more info.

Stay sharp. Avoid clicking on sketchy links or downloading attachments and double-check the address of any messages you receive (scammers can get surprisingly close to the real thing). If something feels off, type the website directly into your browser instead of following links from an email.

Step 6: Think about identity theft protection

If really sensitive info - like your SSN or driver’s license - was leaked,identity theftprotection services could be worth considering. They monitor your information for signs of misuse, and if anything odd comes up, they will alert you.

They can even assist you in recovering lost funds and navigate you through the process. Some businesses offer this service for free for a limited time if the breach is on their end. Look into it for an extra layer of monitoring.

Step 7: Report identity theft if needed

In the event you do find signs of identity theft, report it to the Federal Trade Commission (FTC) or a similar agency in your country, and file a police report. It might feel like an extra chore, but an official report can help if you need to dispute charges or clear your name with creditors.To this end, the FTC’s site,IdentityTheft.gov, has the tools to help you report theft and provides a tailored recovery plan.

Step 8: Tighten your security going forward

With the immediate crisis handled, it is wise to take some steps to avoid future headaches. Strengthening your digital defenses now can make things easier if this ever happens again (hopefully not!).

Final thoughts

Data breaches can be stressful, and it is normal to feel a bit shaken. But remember, breaches can happen to anyone - no need to blame yourself. Think of this as a learning experience to strengthen your online safety.

After all, taking these measures will help protect you now and better prepare you for the future. So take a deep breath, start checking off one by one, and know you are doing everything you can to keep your details safe.

TechRadar Pro created this content as part of a paid partnership with Incogni. The content of this article is entirely independent and solely reflects the editorial opinion of TechRadar Pro.

Sead is a seasoned freelance journalist based in Sarajevo, Bosnia and Herzegovina. He writes about IT (cloud, IoT, 5G, VPN) and cybersecurity (ransomware, data breaches, laws and regulations). In his career, spanning more than a decade, he’s written for numerous media outlets, including Al Jazeera Balkans. He’s also held several modules on content writing for Represent Communications.

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