Microsoft issues a temporary workaround for a pesky Windows 11 bug that’s been playing hide-and-seek with your photos for over a month
Microsoft issues a temporary fix for a Windows 11 bug preventing the Photos app from launching, while it works on a permanent solution.
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What you need to know
If you’ve been trying to accessMicrosoft’s Photo appin Windows 11, but failed — you’re not alone. The Redmond giant shipped a new update for the app in June that seemingly broke it,making it impossible for users to launch the Photos app on Windows 11. The bug is characterized by a spinning circle and the following error message:Access Denied error on Process Exit (‘Exit Status: -2147024891’)if you have the Procmon monitoring tool installed on your device.
Microsoftacknowledged the issueand indicated it was working on a fix. While the company hasn’t found a permanent solution, it recentlyissued a temporary workaround for the bugimpacting users runningWindows 11 22H2andWindows 11 23H2on their devices with the “Prevent non-admin users from installing packaged Windows app” or the BlockNonAdminUserInstall Configuration service provider (CSP) policies enabled.
Windows 11 Home users are less likely to be affected by this issue, since these policies might not be enabled on their devices. Microsoft recommends Windows admins to apply the issued temporary fix as follows:
Microsoft has indicated that is still working on a permanent fix for the issue, which should ship to affected devices in the coming weeks.
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Kevin Okemwa is a seasoned tech journalist based in Nairobi, Kenya with lots of experience covering the latest trends and developments in the industry at Windows Central. With a passion for innovation and a keen eye for detail, he has written for leading publications such as OnMSFT, MakeUseOf, and Windows Report, providing insightful analysis and breaking news on everything revolving around the Microsoft ecosystem. You’ll also catch him occasionally contributing at iMore about Apple and AI. While AFK and not busy following the ever-emerging trends in tech, you can find him exploring the world or listening to music.
