Workers feel "trapped" with poor CRM tools, want an AI upgrade
Workers feel “trapped” with poor CRM tools, want an AI upgrade CRM systems need a major upgrade at many firms, report claims When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works. A new report has revealed many employees are unhappy with their existingCRM software, which they often find outdated and ineffective. The survey of companies across the UK and North America byWorkbooksfound three in five (62%) workers want to change their CRM, however many are concerned about the associated cost, disruption and complexities of moving to a new system....